Lone Working Policy

Here at Bijou nursery we aim to ensure that no member of the team is left alone working in either a room alone or within the building at any time and management team will manage extra cover for these times or ensure that the staff is checked on frequently to ensure all is safe and well.


Definition of Lone Working

Where staff are engaged in work (either outdoors or indoors) where there are no other people who could reasonably be expected to come to their immediate aid in the event of an incident or emergency.

However, there may be occasions when this isn’t always possible due to:


  • Toilet breaks

  • Lunch cover 

  • Nappy changes

  • Comforting a child that may be unwell in a quiet area 

  • Following a child’s interest, as this may lead staff away with a child to explore an area such as new visitors

  • Supporting children in the toilet area that may have had an accident 

  • The duties some team members have, e.g. management, opening and closing the setting, carrying out cleaning or maintenance at the settings and staff operating outside operating hours. We always ensure that our staff: child ratios are always maintained.

It is the responsibility of both the employee and their manager to identify the hazards and minimise the risks or working alone.

Considerations when deciding on lone working include how lone workers manage with a variety of tasks such as talking to parents and supervising activities whilst maintaining the safety and welfare of children and ensuring that each member of staff required to work alone has the training and/or skills for the role; e.g. paediatric first aid certificate, child protection/safeguarding training and competency and hold a level 3 qualification.

Public liability insurance for lone working will be sought where applicable.

Employees/managers’ responsibilities when left in a room alone include ensuring:


  • To complete a risk assessment for staff working alone 

  • Ratios are maintained 

  • There is someone to call on in an emergency if required 

  • The member of staff and children are always safeguarded (relating to additional policies as above).



Employee’s responsibilities when left in the building as no staff member is to be left alone in the building and two staff members to open and close are expected:


  • To make a member of the management aware of when they are working and make plans to check in at their expected time of completion of the work 

  • To ensure they always have access to a telephone in order to call for help if they need it, or for management to check their safety if they are concerned 

  • Ensure that the building remains locked so no one can walk in unidentified 

  • Report any concerns to the management as soon as is practicably possible. 

  • Management’s responsibilities when left in the building alone: 

  • To ensure staff working alone are competent and confident to carry out any safety procedures e.g. fire evacuation 

  • To ensure that the employee can contact them or a member of the team event if their lone working is outside normal office hours (i.e. access to a phone, contact numbers of someone they can call) 

  • To check that the employee has someone they can contact in the event of an emergency, and the numbers to call 

  • To ensure that employees can access a telephone whilst lone working risk assessments are also completed for these occasions including hazards and risks and how these are controlled.




Lone workers must be considered capable of responding correctly in an emergency by the Manager. Staff should not enter the nursery premises if there are signs of a break in or intruders.

Staff must not place themselves in danger by challenging intruders or vandals but should call the police for assistance.

Staff should not work alone if they have medical conditions that might cause incapacity or unconsciousness.

Staff working alone have a responsibility for making themselves familiar with and following the nursery’s safety procedures and location of safety equipment and first aid kits provided in all areas of the nursery if needed.

Call Us: 01446 396000   /   manager@bijou-nursery.com  /  48a Eastgate, Cowbridge, CF71 7AB

© 2019 Bijou Nursery Website created by Adalytix

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